Generac · SG Series (Industrial Gaseous)

Generac SG400

400 kW standby / 360 kW prime · Natural Gas · Liquid-cooled

400 kW standby natural gas generator with Generac 21.9L V12 turbocharged/aftercooled spark-ignited engine. EPA certified stationary emergency and non-emergency. Demand response ready.

Generac Generac SG400 generator — specifications and details
Standby power
400 kW / 360 kW prime
Voltage options
120/208V, 120/240V, 277/480V, 346/600V
Frequency / Phase
60 Hz · 3-phase
Engine
Generac 21.9L V12 SI · 21.9L
Alternator
Generac K0400124Y21

Overview#

The Generac SG400 is a 400 kW standby (360 kW prime) demand response ready industrial natural gas generator set powered by Generac's 21.9L V12 turbocharged and aftercooled spark-ignited engine. Rated at 500 kVA standby at 60 Hz, it is EPA certified for both stationary emergency and non-emergency applications. Available in three-phase configurations only, it features the Generac Power Zone Pro Sync controller with a 7-inch color touchscreen display, Modbus RTU/TCP/IP, and Ethernet communications.

Engine and alternator#

The Generac 21.9L (1,336 cubic inch) V12 turbocharged/aftercooled engine delivers 400 kW standby at 589 hp and 194 psi BMEP at 1,800 RPM. The engine has a 10.0:1 compression ratio, steel crankshaft, 7 main bearings, solid lifters, cast iron cylinder heads, and cast steel alloy cylinder liners. The 24V DC electrical system uses dual 12V batteries. Crankcase capacity is 31.7 quarts (30 L). Standard operating fuel pressure is 11–14 inches of water column (with 7–11 in H2O optional configuration).

The standard alternator is the Generac K0400124Y21, a 4-pole revolving-field design with Class H insulation on both rotor and stator. It features permanent magnet excitation, full digital voltage regulation with plus or minus 0.25% steady-state accuracy, and total harmonic distortion below 5%.

Power ratings and fuel consumption#

At 277/480V three-phase and 0.8 power factor, the SG400 delivers 400 kW standby / 360 kW prime (602 A / 542 A). No single-phase configuration is available on this model.

Natural gas consumption at standby/demand response ratings: 4,620 scfh at 100% load, 3,600 scfh at 75%, 2,640 scfh at 50%, and 1,680 scfh at 25% load.

Physical dimensions#

The open set measures 154.4 x 71.0 x 66.5 inches (3,922 x 1,803 x 1,689 mm), weighing 7,286 to 8,650 lbs. Weather protected enclosure: 207.4 x 71.0 x 80.0 inches. Level 1 sound attenuated: 247.5 x 71.0 x 80.0 inches. Level 2 sound attenuated: 207.4 x 71.0 x 114.1 inches. Level 3 sound attenuated (steel only): 232.0 x 76.9 x 129.2 inches.

Our service experience#

The SG400 marks the platform transition from the 14.2L inline-6 to the 21.9L V12 — a significantly larger displacement, wider footprint (71 inches vs 57 inches for the 14.2L models), and higher fuel supply requirement (standard 11–14 in H2O). With 12 cylinders and 12 spark plugs, service time for plug replacement at 1,000-hour intervals is doubled compared to the 6-cylinder models. Exhaust temperature at 1,297 degrees F is relatively modest for the output level due to the larger displacement and more conservative BMEP. The 44-inch pusher fan at 1,404 RPM requires adequate cooling air inlet clearance.

Engineering specifications

Physical

Length
154.4 in
Width
71 in
Height
66.5 in
Dry weight
7,286 lb

Thermal & ventilation

Exhaust temp
1297 °F

Documents & downloads

Spec sheets & manuals

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Configure your Generac SG400

Lock the enclosure, fuel system, transfer switch, and add-ons — we'll confirm pricing, availability, and lead time within one business day. Prefer a free-form quote? That option is still here.

Estimate runtime for the Generac SG400

Adjust load percent and tank size to estimate runtime. Pre-filled with this model's spec where available.

Estimate runtime on this tank

Fuel demand at 75% load

4,200,000 BTU/hr4200.0 cf/min @ 1,000 BTU/cf

On utility natural gas the runtime is generally unlimited provided the supply line and meter can deliver this BTU/hr at the engine's required inlet pressure (typically 5–14" WC residential, up to 5 psi commercial). Confirm against the OEM's published fuel-pressure spec.

Service intervals

Manufacturer-recommended intervals for the Generac SG400 under standby duty. Field intervals may differ based on load profile, ambient conditions, and fuel quality.

Oil & filter
Every 500 hours or 12 months
Coolant change
Every 4000 hours
Air filter
Every 500 hours
Spark plugs
Every 1000 hours
Major overhaul
15,000 hours
Load bank test
Every 12 months

Common failure modes

What we've seen fail on this platform. Use as a service-planning reference, not a diagnostic — actual failure modes depend heavily on duty cycle and maintenance history.

ComponentSymptomTypical hoursSeverity
Spark plugs / ignitionMisfire, rough running, reduced power from plug fouling or gap wear — 12 plugs require coordinated replacement1,000+moderate
TurbochargerPower loss from turbo bearing wear at 194 psi BMEP operation on V12 platform10,000+moderate
Coolant systemOverheating from coolant degradation — exhaust temp reaches 1,297 F at rated output4,000+moderate
Exhaust valvesValve seat recession from high exhaust temperatures in turbocharged NG service12,000+severe
Fuel regulatorFrequency instability or fuel starvation from regulator diaphragm failure — higher fuel demand at 4,620 scfh8,000+moderate

Frequently Asked Questions

What engine does the Generac SG400 use?
The SG400 uses a Generac-manufactured 21.9L (1,336 cubic inch) V12 turbocharged and aftercooled spark-ignited engine. Compression ratio is 10.0:1, with 589 hp at the rated 400 kW standby output at 1,800 RPM and 194 psi BMEP. The engine features a steel crankshaft, 7 main bearings, solid lifters, and a 31.7-quart crankcase.
Is the SG400 demand response rated?
Yes. The SG400 is EPA certified for stationary emergency and non-emergency (demand response) applications. The standby and demand response rating is 400 kW / 500 kVA.
What voltages does the SG400 support?
The SG400 is three-phase only. It supports 120/208V (1,390 A), 120/240V (1,204 A), 277/480V (602 A), and 346/600V (482 A) at 0.8 pf standby.
What is the natural gas consumption at full load?
At 100% standby/demand response load, the SG400 consumes 4,620 scfh (130.8 m³/hr) of natural gas. At 75% load: 3,600 scfh; at 50%: 2,640 scfh; at 25%: 1,680 scfh.
What are the dimensions of the SG400 open set?
The SG400 open set measures 154.4 x 71.0 x 66.5 inches (3,922 x 1,803 x 1,689 mm), weighing approximately 7,286 to 8,650 lbs.

Compatible equipment

More in the SG Series (Industrial Gaseous)

Generac's complete natural gas and LP standby line — 35 to 1000 kW on Generac-built engines across 23 models.

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